Shipping & Returns

Returns Policy

You may return your Online item within 20 days of delivery for a refund, along with your receipt.  We'll pay the return shipping costs IF the return is a result of our error (you received an incorrect or defective item, etc.).  The item should be returned the same way it was received. 

Please send Online returns to:  Pilot Point Feed Store
                                             Attn:  Sarah/Amy
                                             1156 N Hwy 377
                                             Pilot Point, TX  76258

PLEASE INCLUDE EXPLANATION FOR RETURN.  

 

 

Shipping

We can ship to 48 states, excluding Hawaii and Alaska.  For all International orders, please contact the store at (940) 686-3333 for freight charges.   Note that there are restrictions on some products, and some products cannot be shipped to international destinations.